Delivery duration is 4 to 5 working days after the order is dispatched.
DECOR MERCE

Welcome to our digital emporium! Here, you’ll find answers to some commonly posed inquiries, each designed to enhance your shopping venture and make every interaction seamless.

Q: What is your return policy?
A: We maintain a 7-day window for most returns. Should you find yourself unsatisfied with your acquisition, please connect with us to initiate the return procedure. Be aware that certain items may incur a restocking surcharge.

Q: How can I follow the progress of my order?
A: To track your order, simply log into your account, where the order’s current status will be visible. Additionally, a shipping confirmation email—complete with a tracking identifier—will reach you once your parcel embarks on its journey.

Q: How may I reach customer support?
A: You can reach our customer service team via email at decormerce.pk@gmail.com or through our website’s live chat feature.

Q: How can I confirm if an item is available?
A: Product availability is stated clearly on each item’s page. If a product is presently unavailable, you may subscribe to be notified when it returns to stock.

Q: How can I set up an account?
A: Establishing an account is simple; click on the “Sign Up” button in the upper-right section of our site, then provide your name, email, and a password to proceed.

Q: How do I unsubscribe from your mailing list?
A: To discontinue our newsletter, just select the “Unsubscribe” link, which is conveniently located at the bottom of any of our emails.

Q: How may I submit a product review?
A: Visit the product’s page, then select “Write a Review” to share your experience. Kindly note, all submissions undergo moderation before they are published.

 

We trust this FAQ section clarifies any questions you may have. Should further queries arise, please feel free to contact us. Thank you for choosing to shop with us!

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